• Promoting Business & Community

  • Housekeeper

    Hotel Weyanoke
    Job Description

    Please apply in person at the Hotel!
    The Housekeeper position is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner.

    Responsibilities Include:

    Fill cart with supplies and transport cart to assigned area
    Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
    Replace guest amenities and supplies in rooms
    Replace dirty linens and terry with clean items
    Make beds and fold terry
    Clean bathrooms
    Remove trash, dirty linen, and room service items
    Check that all appliances are present in the room and in working order
    Straighten desk items, furniture, and appliances
    Dust, polish, and remove marks from walls and furnishings
    Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)
    Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
    Ensure uniform and personal appearance is clean and professional
    Welcome and acknowledge all guests according to company standards
    Anticipate and address guests’ service needs
    Thank guests with genuine appreciation
    Speak with others using clear and professional language
    Answer telephones using appropriate etiquette
    Comply with quality assurance expectations and standards
    Stand, sit, or walk for an extended period of time
    Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
    Report maintenance items to Housekeeping Manager on Duty
    Property tags lost and found items and turns them into management
    Perform other reasonable job duties as requested by Supervisors
    Adhere to safety at all times
    Reliable transportation to get to/from job
    Excellent attendance/punctuality

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